39+ Disney Plus Error Code 137 Samsung Tv

Check Your Internet Connection Speed. On a Connected TV click on your profile icon on the top left.

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Hi I still have the problem as well.

Disney plus error code 137 samsung tv. I am having issues with the my Samsung Smart tv model UN65KS8500FXZA and Disney Plus App. After resetting the hubs and entering all the data again for the different apps which takes a while Disney works for a couple of days no matter if I switch of the mains or leave it on stand-by. I totally agree with you and when my husband called disney they said they were unaware of a problemhe tried things today and it looks like we may have to get a firestickthe app worked fine for weeksnow jothing and we want to watch Hamilton.

The diagnostics on the Chromebook. So what does this code mean and how do you fix the problem when you see this message. Connection is fine as youtube works on the smart tv.

This code appears when your device isnt compatible with Disney Plus. If youre using an iPhone enable location services and tap on Disney app to select while using the app optionAnd if youre using an Android device turn on the location services and select High Accuracy option to get the issue solved. The network status of my internet is good along with the the network status of the Samsung Tv.

The Disney plus app works via the playstation but not the smart tv despite it working the last few weeks. I dont think the fixes others mention changing DNS settings power cycling the TV uninstalling and reinstalling the app will work for the current Samsung error so Im just waiting on an app. I havent as there was a long queue on the phone.

Menu Settings Support Contact Samsung About This TV Keiran25 With us being UKIreland based were limited on what support we can give for US users but it would be interesting to know the model code and full software version of your TV too. I assume they didnt know the answer so closed the chat down. I tried Disney live help too but they said its a Samsung fault as Disney plus works via other devices.

From what Ive been able to find both TV manufacturers have been in touch with Disney and LG has updated the app with a fix while Samsung hasnt yet. On a Connected TV click on your profile icon on the top left. Something else mildly controversial Ive seen while looking at threads to see if this was going to be available at launch was that the Samsung TV apps dont support 4K or HDR.

Also check your internet settingsrouter in case thats the problem and even try different devices including your. Tried resetting the password thinking it would kick me out of Disney plus on the tv but it didnt. Find out how to download the app here so you can watch all your favorite childhood favorites.

Disney plus tried but couldnt fix the issue and said to contact Samsung. Offering almost everything Disney ever released you can find thousands of hours of movies and TV shows. Disney Plus is slowly being rolled out around the world so if youre being sneaky and trying to use a VPN to defeat its location checking that.

The default PIN is 0000. Press the Home button and go to Settings Support Self Diagnosis. But if youve managed to install the app in the first place it might be that something went wrong with the app itself.

The detail section within the app shows that the programming has 4K Ultra HD and HDR-10 support. Same issue here since this morning. Enter the PIN to initiate the system resetting.

Once logged in go to your Profile area. Commonly encountered on mobile devices you can try one of the following methods as explained in the sections below. How to Delete a Profile.

Disney is now available on 2016 2017 2018 and 2019 Samsung Smart TVs. If you are facing steaming issues on Disney Plus then theres a possibility of server crashing or going down for sometime. Solved DNS problem code -137 Thread starter Martoraj.

Its so annoying to he hones as now my daughter is watching on her tablet. You can fix it by factory resetting the device. Disney Plus error code 1027 - profile_service_init_faliure occurs due to issues in loading Disney profile.

The original thread starter may use the Report button to request it be reopened but anyone else with a similar issue should start a New Thread. You should log out close the app then log back in. Once logged in go to your Profile area.

Status This thread has been Locked and is not open to further replies. Start date Nov 15 2016. Resetting Apple TV AndroidTV to Factory Settings if applicable If youre encountering the problem on an AppleTV or AndroidTV and restarting and reinstalling the Disney app didnt fix the issue for you the best course of action would be to reset your Apple TV or Android to the factory settings.

I queued on the live chat on the Samsung website only to be kicked out. When the resetting is finished try again to check if the Terms and Conditions page is. Select Reset Smart Hub.

On a Mobile Device click your profile icon at the bottom right. How to Delete a Disney Plus Profile. Stay tuned to find out.

On a Web Browser on your computer or laptop click on your profile icon on the top right. With so much content available for streaming Disney Plus became one of the most popular platforms around. Seems that something with the att broadband is preventing the connection or starting of the Disney Plus app or a possible issue between the app and the Tv.

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